Dispatch
Costs and delivery times
| Destination | Estimated delivery time | Shipping price | Free shipping |
| Belgium The Netherlands |
2-5 working days | €6.50 | From €50 |
| Germany France Luxembourg |
< 7 working days | €12 | From €75 |
| UK | 10-20 working days | €20 | From €100 |
| Rest of Europe | 10-20 working days | €25 | From €150 |
| USA | 15-35 working days | €30 | – |
| Other countries | 15-35 working days | Contact Us | – |
You will receive a shipping confirmation email once your order has been shipped. Please note that delays may occur during sales, peak periods, and holidays.
How to track your order
A shipping confirmation email with a tracking number will be emailed to you once we have shipped your order.
Additional costs outside the EU
For all customers outside the EU: Customs, taxes, import duties, and collection fees may still apply. All duties and/or taxes are the responsibility of the customer and are not collected by us and are not included in the order total.
Delay
If a delivery is delayed or an item is out of stock, you will be notified by email as soon as possible, no later than 30 days after the order was placed.
Returns
Read more about returns here.
Indemnification
KLOQ does not guarantee that all items shown will be in stock at the time of your order. If an item is unavailable for any reason, KLOQ will contact you by email. While we do our best to display accurate images, colors, information, and prices, errors may occur.
